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 502-390-7473

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Professional Summary

A Commercial Lines Account Executive with over 30 years of experience, specializing in small to mid-sized accounts. Known for providing efficient, solutions-driven service, they manage customer needs from quoting to remarketing while building strong relationships with clients and carrier partners. With deep industry expertise and an AAI designation, they are committed to delivering reliable guidance and exceptional support to help businesses navigate their insurance needs.

Experience

I am a Commercial Lines Account Executive specializing in small to mid-sized accounts, where I manage customer service, quoting, and remarketing needs with efficiency and accuracy. I am dedicated to delivering high-quality support to clients while fostering strong, collaborative relationships with carrier partners. My focus is on providing dependable, solutions-driven service that enhances the overall customer experience.


With more than 30 years of experience in the commercial insurance industry, I have developed deep expertise across multiple lines of coverage. I began my career in workers’ compensation before expanding into small commercial business, gaining a comprehensive understanding of the unique risks and needs of a wide range of clients. Over the years, I have continued to grow professionally, earning my Accredited Advisor in Insurance (AAI) designation to further enhance my knowledge and service capabilities. In 2022, I joined the Rise team with a passion for helping build a strong, client-focused agency. My commitment to providing exceptional customer service and tailored insurance solutions drives everything I do. I am dedicated to supporting our clients with the guidance, clarity, and care they deserve as they navigate their business insurance needs.


I’ve lived in Louisville, Kentucky my entire life, and it’s shaped my love for exploring the world around me. I enjoy traveling, hiking, and discovering new places, as well as spending quality time with my family and friends. When I’m not adventuring outdoors, you’ll often find me relaxing with a good book.

Personal Details

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Melissa (Missi) Cowan, AAI

Commercial Lines

Job Title:

Commercial Account Executive

Phone

502-496-4945

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